Warranty and guarantee

We are providing best service for our customers. 

  • 1 year warranty¬†for all of our tank models or additional items we sell.
  • Full shipping insurance¬†- if anything happens with your package during shipping, we can send you new tank immediately, as all the packages are properly insuranced by UPS.
  • Live jellyfish delivery guarantee¬†- despite that jellies are very durable, if anything happens to them during shipping, we will send you new jellies free of charge, please just make a video of opening the package.
  • Fast delivery¬†- all orders are dispatched immediately from warehouse and than regular shipping time is 48 hours.
  • Secure payment¬†- in our store, you can pay only by PayPal, or Shopify Pay, which both support customer protection and safe data storage. Your details do not go trough our site and we do not have your credit card data.¬†